Update your records, Agricultural Development Bank tells customers
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By Isaac Newton Tetteh – GITFIConline.com
The Agricultural Development Bank Limited (ADB) has encouraged it customers to update their customer information details with the Bank to ensure their details are accurately captured by the Bank.
To ensure this , the Bank have asked customers to visit the Bank’s website www.agricbank.com or any of the 83 branches nationwide to effect the update of their personal and entity records.
Mr.John Kofi Mensah managing director, Agricultural Development Bank limited (ADB) mentioned that it was imparative customers updated their records with the Bank so to enjoy many of the new E-business products and services currently been rolled out by the ADB.
According to Mr. Mensah, the Bank is currently rolling out the USSD platform *767# for self-registration but was quick to add that, most customers were unable to enjoy the service because of the changes of mobile numbers they used in opening the account by customers.
“We want our customers to enjoy our unique services and must endeavor to update their information with their current mobile numbers and other relevant documents which will help them enjoy the services from the Bank”, he hinted.
The managing Director, assured customers of their privacy and protection of all their information with the Bank.
Per the Bank of Ghana regulations, customers of Banks are supposed to furnish their prospective Banks with certain details including identification document to ease banking transaction.
The information being updated included the customer’s name, date of birth, gender, residential or occupational address (physical address), telephone numbers, valid ID number and details of a valid national identification document of the customer.
To complete the process, a Ghanaian customer will have to provide a valid National ID (e.g. Voter ID, Passport, Driver’s License) whilst a foreign national will be required to update details with their National passport.
